Return and refund policy

HOME COMFORT BEHIND

eequvigor™
BRAND NAME eequvigor™
WEBSITE eequvigor.com
LEGAL COMPANY NAME Dongguan Chaonuan Technology Co., Ltd.
HEADQUARTERS Room 101, No. 4, Shima Construction First Street, Tangxia Town, Dongguan City, Guangdong Province
CUSTOMER SERVICE service@eequvigor.com
OPERATOR & OWNER

Owner: Zhang Xin

Operator: Dongguan Chaonuan Technology Co., Ltd.

Phone Number: +86 15870530730

CLEAR RETURNS. STRAIGHTFORWARD SUPPORT.

eequvigor™ — Return Policy

Dongguan Chaonuan Technology Co., Ltd. aims to provide a clear and cozy process for eligible eequvigor™ return requests.

📦 Return Eligibility

A product may qualify for return when it is returned in appropriate condition and meets the requirements communicated through the store and applicable consumer rules.

ITEMS SHOULD GENERALLY BE
✓ Unused unless inspection was reasonably necessary
✓ Complete with included components
✓ Free from avoidable damage
✓ Returned with relevant order information

📥 Starting a Return

Before sending an item back, customers should contact our warm Customer Care team.

RETURN SUPPORT service@eequvigor.com

Phone: +86 15870530730

Please include:

Your order reference, the product involved, and the reason for your return request.

Our support team will review the information and provide the appropriate next steps where the request is eligible.

📦 Incorrect or Damaged Products

If an item arrives damaged, defective, or materially different from the ordered item, contact us with clear information and supporting images when helpful.

🚫 Return Limitations

A return may be declined where an item has been altered, misused, intentionally damaged, or returned in a condition inconsistent with normal inspection.

ℹ️ Consumer Rights Notice: Nothing in this policy is intended to limit rights that cannot lawfully be excluded under applicable consumer law.

Company Address: Room 101, No. 4, Shima Construction First Street, Tangxia Town, Dongguan City, Guangdong Province

Owner: Zhang Xin